Security

Last updated March 22.05.2025

The protection of your personal data is of particular importance to us. We treat the personal data you provide by using our website and services confidentially and under applicable data protection laws and this privacy policy.

Below, we will inform you in detail about what personal data we collect, for what purposes it is used, with whom we share the data, and what privacy rights you may have

You can contact our Data Protection Officer at

#1 Basic concepts and definitions

Personal data – any information relating to an identified or identifiable natural person (data subject); an identifiable natural person can be identified, directly or indirectly, in particular by an identifier such as a name, an identification number, location data, an online identifier or by one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

Processing means any operation or set of operations which is performed on personal data or sets of personal data, whether by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, or combination, limitation, erasure, or destruction.

Controller is a natural or legal person, public authority, agency, or other body that, alone or jointly with others, determines the purposes and means of processing personal data.

Processor is a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller.

Recipient is a natural or legal person, public authority, agency, or other body to which the personal data is disclosed, including processors and controllers.

Legal basis – the lawful basis for data processing in accordance with the GDPR.

#2 Data processing activitieson do we collect

We collect certain personal information to provide specific services and functional opportunities on our website.

In the following sections, we describe various data processing actions that we carry out on our website. The information, in particular, reflects the goals of processing, what personal data we process for these goals, as well as legal processing grounds.

2.1 Website visits to receive information

If you visit our website for informational purposes only, i.e., you visit our website without specific provision personal data, we process the following information about you (including some personal data):

IP address
Referrer URL
Browser information
Date and time of request
Country

The legal basis for processing data is Article 6(1)(b) of the GDPR. We need your personal information to effectively provide our services according to your request; without this data, we cannot provide you with all website functions. We don’t save the personal data of the website visitors who came to receive information.

2.2 Website visits to leave a request

You can contact us using the contact information provided on the website. If you contact us, we will process the content of your request, name, email address, telephone number, your responses, and all information you voluntarily provide to us in the context of the request, so we can process it adequately.

When you fill in a request form, we collect the following personal data:

your name
email address
phone number
additional information that you voluntarily provide in the request

The legal basis for processing data is Article 6(1)(b) of the GDPR. This data is necessary to ensure proper contact and provision of services to our clients. This provision is our legal interest which requires us to process your personal data.

Before processing your personal data, we do a balance test to correlate our legal interests and your fundamental rights and freedoms. We consider your reasonable expectations, your interests, and how data processing can influence you. You can get additional information about the relationship between our rights and your fundamental rights and freedoms upon request.

To protect your personal data, we apply the following precautionary measures:

We store data in our corporate cloud-based CRM system
Business processes of the company, for example, the process of accessing system data or access control, are certified according to the requirements of ISO/IEC 27001

We will retain your data for as long as necessary to process your request adequately. The data will then be deleted unless longer storage is required by law.

You have the right to object to processing based on your legal interests. As a result of any reasonable objections, we won’t process your data anymore if we don’t have enough compelling and legitimate reasons for such processing.

2.3 No processing of children’s data

We do not knowingly collect or request personal data from persons under the age of 13. The website is not intended for children under 13 years of age. If we discover that we collected the personal data of such a child without their parents’ concern, we will delete this information as soon as possible. If you think we can possess children’s data, please, contact us using the contact information specified in this policy.

2.4 No processing of sensitive personal data

We do not knowingly collect or process confidential personal data

2.5 No processing of personal data related to criminal cases and crimes

We do not collect or process personal data related to criminal records and crimes.

2.6. No processing for automated individual decision-making, including profiling

We do not knowingly collect or process personal data for automated individual decision-making, including profiling.

2.7. Cookies

Cookies and similar tracking technologies are placed on your computer or mobile device to collect, store, and use information about your website visits.

This site uses the following types of cookies or similar technologies (“cookies”):

Essential website cookies
Cookies for analytics and customization
Advertising cookies
Social media cookies

The main sources of cookie files are:

Essential cookies are necessary to provide services and functions available through websites. Without such cookies, the service cannot be provided.

The cookies described above are so-called first-party cookies, where we are responsible for their placement and processing of personal data. Other cookies we use may be provided by third parties (third-party cookies). These third parties set cookies and process the collected personal data for their purposes, such as displaying advertisements to you.

2.8. Data sharing

Sharing your personal information with service providers

We do not engage service providers to process personal data in connection with the website and/or functions/services on the website.

Third-party recipients of your personal information

We do not have data recipients located in countries outside the European Union, and they (recipients) do not have access to personal data from countries outside the European Union.

International data transfer

The data recipients (service providers or third parties) are not located in countries outside the European Union and/or the data recipients do not access personal data from countries outside the European Union.

2.9. Data storage

Where this policy states, we only retain your personal data for as long as necessary for the relevant purpose. We will then delete your data unless we have a legal right or obligation to keep it longer.

2.10. Data security

We apply appropriate technical and organizational measures to ensure a level of security, taking into account the state of the art, implementation costs, the nature, scope, context, and purposes of the processing, as well as the risk of varying likelihood and severity to the rights and freedoms of natural persons.

2.11. Your rights

Depending on your circumstances, you may have some or all of the following rights:

You can receive confirmation as to whether your personal data is being processed, as well as access to a copy of your personal data while it is being processed.
You can request:

(i) access to stored personal data and/or duplicates thereof;

(ii) the opportunity to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format;

(iii) transfer of personal data to another controller without our interference. If it is technically possible, you have the right to transfer personal data directly from us to another controller;

You can request correction, deletion, or restriction of your personal data;
If the processing of data is based on your consent, you can refuse to provide and, without consequences for the data processing activities that took place before such withdrawal, withdraw your consent to the processing of your personal data at any time;
You can take legal action in connection with any potential violation of your rights concerning the processing of your personal data, as well as lodge complaints with the competent data protection authorities;
You cannot be subject to automated decision-making, including profiling (automated decisions based on processing data by automated means to evaluate several personal aspects) that have legal consequences for you or have a similar impact on you.

In addition, you may have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you, including objecting to direct marketing and automated individual decision-making, including profiling. In this case, please provide us with information about your specific situation. After assessing the facts you provided, we will stop processing your personal data or provide you with our compelling legitimate grounds for continuing the processing.

To ensure that the above rights, requests, questions, or complaints regarding data processing are effectively processed, please use the contact information at https://effie.ai/

You also have the right to file a complaint. Contact details for filing a complaint: