Privacy Policy

Effie respects your right to privacy. This privacy policy has been developed to inform you about the privacy practices followed by effie in connection with its websites, products, and services.

This privacy policy will inform you about what data is collected, how we use such data, where data is processed, how you may opt-out of your data being used, the security provisions around storing your data, and how to correct or update your data.

#1 General provisions

We process your personal data only if one of the conditions specified in Article 6 of the GDPR is met, including, but not limited to:

• You have consented to the processing of your personal data.
• Processing is necessary for the purpose of providing services to you.
• Such processing is required by the laws of the countries in which you are located.

We take seriously the security of the personal data of our clients, potential clients and other persons who contact us, therefore we strive to protect the confidentiality of your personal data. The Company’s senior management undertakes to take all necessary measures to prevent the misuse of your personal data that becomes known to us. We will process your personal data in strict accordance with the requirements of applicable Law and only if there are legal grounds for such processing.

You are not required to provide us with personal information, but without certain information about you we may not be able to provide you with some of our services. To the extent that we control how we collect your personal data and determine the purposes for which that personal data is used, the Company is the “data controller” for the purposes of the GDPR, ISO 27701:2019 and other applicable European data protection legislation, as well as the “owner” personal data” within the meaning of the Law.

• What personal data are we processing?
  When you use our service (Services), we may process personal data depending on how you interact with us and the Services, the choices you make, which elements of the Service and which features you use.
• Do we process sensitive personal data?
  We do not process sensitive personal information data.
• How we process your personal information data?
  We process your personal data to provide, improve and administer our services, communicate with you, maintain security and prevent fraud, and comply with the Law. We may also process your personal data for other purposes with your consent. We process your personal data only if we have compelling legal reasons to do so.
• In what situations and with what parties do we share personal information? data?
  We may share personal data in situations specified by Law and with third parties specified by Law.
• How we store your personal information data?
  We use organizational and technical processes and procedures to protect your personal data. ​However, neither electronic transmission over the Internet nor information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or change your and personal data.
• What are your rights?
  You may instruct us to provide you with any information about the personal data we hold about you. We reserve the right to refuse to provide information at your request, within the limits of applicable law.

You have the right to withdraw your consent to the processing of personal data at any time, without affecting the lawfulness of the processing that was based on the consent before its withdrawal.

You have the right to send us a request to correct or erase personal data, or to restrict the processing of personal data about you and to object to such processing.

You have the right to instruct us not to process your personal data for automated purposes or for marketing purposes.

Depending on your geographic location, applicable privacy laws may mean that you have additional rights with respect to your personal information data.​

• How can you exercise your rights?
  The easiest way to exercise your rights is to:
  1. Write a request to the effie Support Service
  2. Make a phone call

#2 What information do we collect

2.1 Personal information we collect

We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us in order to access the effie Service, express an interest in obtaining information about us or our products and services, when you participate in activities within the Services, or otherwise when you contact us.

2.2 Personal data provided by you

The personal information we collect depends on the context of your interactions with us and the effie Service, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names, surnames
• Phone numbers
• Email addresses
• Job Titles
• Companies name
• Usernames
• Contact or authentication details
• Passwords

2.3 Sensitive information

We do not process sensitive personal data.

2.4 Application data

If you use our effie Service (apps), we may also collect the following information if you choose to grant us access or permission:

• Geolocation information. We may request access to or permission to track geolocation information from your mobile device, either continuously or while you use our mobile application, in order to provide certain location-based services. If you want to change our access or permission, you can do so in your device settings.
• Mobile device access. We may request access to or permission to use certain features of your mobile device, including camera, storage, and other features. If you want to change our access or permissions, you can do so in your device settings.
• Mobile device data. We automatically collect device information (such as your mobile device ID, model and manufacturer), operating system information, system version and configuration, device and application identification numbers, browser type and version, Internet service provider hardware model and/or mobile operator, and Internet Protocol (IP) address (or proxy server). If you use our application(s), we may also collect information about the telephone network associated with your mobile device, the operating system or platform of your mobile device, the type of mobile device you use, the unique identifier of your mobile device, and information about the features of our the application(s) you accessed.

This information is primarily needed to maintain the security and operation of our application, for troubleshooting purposes, and for internal analytics and reporting purposes.

All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.